How to keep your customers around? It depends on how much a customer is worth to you. If you are in e-commerce business for years, you already know the battle of advertising over a flood of new users. Sometimes the ad spend stagnates that turns down a new company for nearly all of the customers are coming out or just…
Category: Customer Management
Sales Return: Why does it Exist and How to Prevent it?
When customers return the products they buy, a company would accept it. It’s their right. They have the right to return the goods they are not satisfied. Sales return is a normal part of a business. It has always been a good practice most merchants used to provide customer satisfaction. There are different customers. The cause for product return may…
Store Credit: Everything You Need to Know
Is offering a store credit really good? This is one of a few questions retailers always have in mind. While cash is considered to be the king in business, it is not always possible to make all sales on a cash basis. Since all businesses have to beat the competition, giving customers credit terms can be a great option. However,…
What No One Tells you about Repeat Business and New Customers
Have you ever stopped to think about how you can improve your business? What technique do you use – acquiring new customers or repeat business? While the acquisition of new customers is important, it is hard to win them back if they go away. On the other hand, keeping existing shoppers is great but it is not easy to build…
How to Gain Success in Multichannel Retailing
More and more customers are shopping in more places than ever. There is one and only way to catch all of them and that’s by implementing a multichannel retailing. Multichannel retailing only means one thing – giving customers a number of ways to shop for goods and services. It makes them possible to buy everything they want while sitting on…
How to Manage Customers in WooCommerce
In making a successful business, developing a strong customer management strategy is the most essential factor to start with. One reason is that it is the foundation of how you run your industry. It is also the basis of what you do as a company. When managing customers is left undone, it is difficult to increase sales. WooCommerce is a…
10 Things You Should Do When Starting an Online Business
Starting a new business? That’s good! That means you’ll never have to hunt job again. But that’s risky. It’s a difficult job and many have failed. Does that send your mind to back out? Building your own business will make you love every moment. That’s why you have to do everything it takes to win it. There is a ton…